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DekNurse
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Illustration: A mother wipes her baby's face in a small bath while guiding hands support the head

Newborn Care at Home

Newborn Care at Home

The DekNurse team looks at what your family actually needs and shapes the care around your first weeks at home. The area we cover, the timing and the fee are always confirmed with you before a visit is booked.

Where to find it

Newborn care at home with a nurse now comes inside our package: Complete Care 14 has a nurse at the time you choose and visits from a head nurse for 14 days, and you can extend it by the day or upgrade to round-the-clock nurse care. A nurse cannot be booked for a single shift.

What this service helps with

Newborn care at home with Complete Care 14 (extend by the day) in Bangkok and the inner suburbs. A nurse helps with feeding, routine and when to see a doctor.

Who it is for

  • Families bringing a newborn home from hospital
  • First-time parents who want an extra pair of hands for the early routine
  • Mothers who want guidance on feeding and on caring for the baby after birth
  • Families who want advice on feeding and on what is normal to see day to day

What this service helps you sort out

  • Not sure whether feeding, sleep, nappies and cord care are going the way they should
  • Caregivers running on very little sleep, or still working out who does what
  • Advice from several sources contradicts itself and nobody knows which to follow

What it usually covers

  • A conversation about your goals and your household routine before care starts
  • Help with feeding, nappy changes, bathing and sleep, within the scope you agree
  • Watching for the general signs to look out for, and telling you when to see a doctor
  • A summary of what your family can carry on doing once the visit ends

The actual scope is shaped around each family's situation and is agreed with the team before care begins.

How it works

Step 1

See the package it sits in

Newborn care at home is part of Complete Care 14, which you can extend by the day. See the details on the services page.

Step 2

Message us on LINE and we'll call you back

Tell us your baby's age, your goals, the timing and your area.

Step 3

The team confirms the details and the start date

The team sets out the tasks, the length of care and the start date with you before booking.

Step 4

Care begins

The nurse works within the scope your family and the team agreed together.

Why families choose DekNurse

Care at home paired with the DekNurse knowledge library and record-keeping tools

Plain talk about scope, price and how the confirmation works

A clear line between everyday care and an emergency

Hiring a nurse yourself, compared with DekNurse

If you already have a nurse you trust, hiring directly is a good option. This table shows which parts your family would handle yourselves.

TopicHiring a nurse yourselfDekNurse
Finding and checking a nurseHiring a nurse yourselfYour family finds the nurse and checks the licenceDekNurseEvery registered nurse on the team has had their licence checked. We see the original and verify it again with the Thailand Nursing and Midwifery Council.
Someone overseeing the careHiring a nurse yourselfYour family oversees and decidesDekNurseA head nurse visits your home
If the nurse cannot comeHiring a nurse yourselfYour family finds a replacementDekNurseIf a nurse cannot make the appointment, you choose what happens next: the team finds another nurse, you reschedule, or you get a full refund.
Care plan and handoverHiring a nurse yourselfDepends on what you agree with each nurseDekNurseSets up the nursery and daily routine, then teaches and hands over to your nanny or home helper
Updates about your babyHiring a nurse yourselfDepends on what you agree with each nurseDekNurseA private LINE group with a daily summary (Nursery Notes)
Who you are dealing withHiring a nurse yourselfAn individual nurseDekNurseA registered company, with a confidentiality agreement for everyone on the team
How you bookHiring a nurse yourselfBy the night or by the hour, as agreedDekNurseStart with Complete Care 14, then extend by the day, upgrade to 24-hour care or add a nanny; no single shifts

Frequently asked questions

How is hiring a private nurse yourself different from DekNurse?

If you hire a nurse yourself, your family finds the nurse, checks the licence, agrees the hours and finds a replacement when the nurse cannot come. With DekNurse, every registered nurse on the team has had their licence checked. We see the original and verify it again with the Thailand Nursing and Midwifery Council. A head nurse visits your home, and the team sets up the nursery and daily routine, then teaches and hands over to your nanny or family. If a nurse cannot make the appointment, you choose what happens next: the team finds another nurse, you reschedule, or you get a full refund. If you want to hire by the night or by the hour, hiring yourself is more flexible, because DekNurse starts with a 7-day package.

Does getting in touch book a nurse straight away?

No. Getting in touch only tells us you are interested. The team confirms your area, the timing and the scope of care with you before any appointment is made.

Is overnight care available?

Yes, but only within a package; a nurse cannot be booked for a single night shift. Complete Care 14 has a nurse caring at the time you choose, including at night, and visits from a head nurse. You can extend it by the day after the 14 days, and upgrade any day to a nurse caring day and night, 24 hours a day. You can also add a nanny by the month. The team quotes the price for your family.

Which areas do you cover?

Home visits are available in Bangkok and the inner suburbs only. The team confirms your area from the details you send before booking.

Can this replace going to hospital?

No. This is not an emergency service and it is not a diagnosis. If your baby has difficulty breathing, blue lips or skin, seizures, or unusual drowsiness, call 1669 or go to a hospital immediately.

Not sure which service to start with?

Message the team on LINE with roughly what you need, and they will call you back to help choose the package that fits your family. Nothing is booked yet, and the team confirms the scope and the start date with you before any visit.

See the services and prices

Getting in touch is not a confirmed appointment. The team always confirms your area, the details and the start date with you first.