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Newborn and family care nurses at home · DekNurse

Illustration: A 3D-rendered scene of a father cradling a newborn at home, with the mother beside him and a nurse in mint scrubs offering guidance

Professional Mother & Newborn Care

Care for your baby Support at every step

What your family may be going through

The first week after birth

A time when mother and baby need close care

The World Health Organization calls the first weeks after birth a critical time for mothers and newborns, and recommends at least three extra postnatal checks in the first six weeks.

A newborn baby asleep on a white sheet, with an adult's hand holding a soft toy beside them

Extra postnatal checks WHO recommends

  1. Check 148–72 hours after birth
  2. Check 2Days 7–14
  3. Check 3Week 6

What to watch in the first week

Feeding and wet nappies

A breastfed baby is likely to have only 2 or 3 wet nappies in the first 48 hours. From day 5, expect at least 6 heavy, wet nappies every 24 hours. If you are worried your baby is not getting enough milk, ask for help early.

Weight

Losing some weight in the first few days is normal. Most babies are back to their birth weight within the first 3 weeks.

Jaundice

Usually most noticeable around day 3 and gone in about 2 weeks. Jaundice in the first 24 hours means going to a hospital straight away.

Umbilical cord

Usually dries and drops off in about a week. Keep it clean and dry, and talk to a nurse or doctor if you see bleeding or discharge.

Mother

Feeling down, anxious or irritable for a few days after birth is very common and usually passes within 2 weeks. If it continues, gets worse or feels hard to cope with, ask for help.

Go to a hospital now or call 1669 if your baby is breathing very fast or struggling to breathe, has blue, grey, pale or blotchy skin, lips or tongue, is hard to wake, has a seizure, has not peed in 12 hours, has jaundice in the first 24 hours after birth, is under 3 months old with a temperature of 38°C or higher, or has a temperature below 36°C.

How DekNurse supports you in these first days

See what Hands-on Care 7 and Complete Care 14 include in the recommended services below.

This is care and teaching, not treatment. If something needs a doctor, the nurse will say so plainly.

Packages

See the details of each package; the team always contacts you to confirm before anything is scheduled.

Showing 1 of 4 services

HOME CARE TEAM

Your care team at homeWho does what

Select each person to see who looks after what for you and your baby.

  • Newborn hospital experienceEvery nurse has worked in a NICU or newborn nursery
  • Every nurse's licence checkedOriginal seen, then verified with the Nursing Council
  • Specialist trainingEvery nurse has completed a newborn-care course
  • Led by a Director of NursingOversees the nursing team and care standards
Illustration: A 3D cutaway of a home. A mother sits in an armchair beside a baby lying on its back in a bassinet, with nurses at work in the room and a nanny folding baby clothes. A hospital consultation room with a doctor stands apart to one side

ROLE 01

Head nurse

The head nurse visits your home and looks after both mother and baby

During the visit

  • Helping with feeds, bathing and cord care
  • Watching feeds, sleep and nappies, and saying when to see a doctor
  • Looking after the mother and answering the day's questions
  • Teaching parents and the nanny to carry on themselves

Meet our team →

Portrait of Ketsara Choocheewa, RN

A nurse's job isn't just to see a baby through each day. It's to help parents feel confident enough to keep caring for their baby on their own.

Ketsara Choocheewa, RNDirector of Nursing
Meet our team

Send care to someone you love

The nursing team contacts you to confirm the delivery.

Gifts for a new family

Give a home visit, or a home visit with 30 days of TeleCare follow-up. The team confirms the details and explains how to pay.

  • Helping with feeds, bathing and cord care
  • Watching feeds, sleep and nappies, and saying when to see a doctor
  • Looking after the mother and answering the day's questions
  • Teaching parents and the nanny to carry on themselves
  • A welcome gift box (DekNurse Welcome Box)
  • Transport and hospital coordination
Homecoming CarePremium CareSignature CareFrom THB 4,900See detailsMessage us on LINE

What is DekNurse?

DekNurse is a registered-nurse service that cares for newborns and their families at home, for first-time parents, families getting ready before the birth, and families who have just brought their baby home from hospital. The first weeks are when advice from every direction contradicts itself, and when each caregiver in the house does things their own way. So a nurse comes to see the real situation at home and helps set out one approach that everyone can follow.

Services available right now

There are also pages explaining newborn care at home and getting a home ready before the baby arrives, breastfeeding and latch support at home and routine and newborn care planning. Home visits are available in Bangkok and the inner suburbs only.

Topics the DekNurse nursing team covers: Newborn care · Breastfeeding and latch coaching · Newborn sleep and setting up a safe sleep space · Preparing first-time parents before and after the birth · Getting a home ready before the baby arrives · Training and assessing the people who care for a newborn · Infant development by age · Childhood vaccination schedules

DekNurse International

Having a baby in Thailand?

Nurse-led maternity and newborn support for international families, from preparing for birth to bringing your baby home with confidence.

Explore our support

Frequently asked questions

What is DekNurse?

DekNurse sends registered nurses (private nurses) to your home in Bangkok and the inner suburbs to help with newborn care and with your family. There are home care packages (Hands-on Care 7 and Complete Care 14), a Private Class that helps parents get ready before the birth, and add-ons that can be chosen together with a package. There is also a knowledge library for new parents, written in Thai.

What is the difference between Hands-on Care 7 and Complete Care 14?

Hands-on Care 7 is for families who want to care for the baby themselves: the nurse shows you while caring and teaches as you go, until everyone at home can carry on with confidence. Complete Care 14 is for families who want the mother to rest and recover fully: the nurse cares for the baby in her place at the hours you choose, then trains your nanny or home helper to take over. With both packages you choose the hours the nurse cares for your baby, and you can add extra days or move to 24-hour care. The team confirms the details and the price before you start.

How are DekNurse nurses checked?

Every registered nurse on the team has had their licence checked. We see the original and verify it again with the Thailand Nursing and Midwifery Council. They all have hospital experience caring for newborns (NICU or a newborn nursery). They have all completed specialist training in newborn care.

Which areas does DekNurse cover?

Home visits are available in Bangkok and the inner suburbs only. The team always confirms your area from the details you send before booking.

How do we get started with DekNurse?

Message the team on LINE at @deknurse. Every package card on the services page has a "Message us on LINE" button. Tell us your baby's age or due date, the hours you need and your area. The team confirms your area, the timing, the scope of care and the fee before any appointment is made. Sending a request tells us you are interested; it is not a booking yet.

Show more questions (4)
What services does DekNurse offer?

Before the birth, you can choose the optional Private Class & Nurture Plan (Be ready for the busy first day). There are two main packages: Hands-on Care 7 · Complete Care 14. There is also Custom Care (For needs beyond our packages). Six add-ons can be added to a main package: Nurse Escort to Check-ups & Vaccines · Nanny Assessment and Coaching · Training for Grandparents and Helpers · Postnatal Massage & Hot Compress · Postnatal Meals for Mum · Newborn Photography at Home. See all the add-ons on the services page. There are also pages explaining newborn care at home, getting your home ready before the baby arrives, planning the daily routine, and newborn care consultations.

Can we consult a nurse online, and what is TeleCare?

TeleCare is a voice or video follow-up over LINE after a DekNurse nurse has cared for your family at home. It is not sold on its own. It comes with Gold and Signature membership. Gold comes with a home care package or as a gift, and Signature comes as a Signature Care gift. For general questions, you can reach the team through the DekNurse LINE Official Account.

Can you help with latching and breastfeeding?

Yes. Help with latching and feeding is part of the head nurse's home visits in Complete Care 14, and it is not booked as a separate service. A nurse watches a real feed at your home, helps adjust your hold and the latch to reduce the pain, helps with cracked nipples and engorgement, and sets a pumping routine before you go back to work. This is teaching and practice, not treatment.

Can DekNurse content replace a doctor's advice?

No. It is general information and cannot replace a diagnosis. If something about your baby does not seem right, contact a paediatrician or a hospital. In an emergency, call 1669.