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DekNurse
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Newborn and family care nurses at home · DekNurse

Illustration: a mother and father holding their newborn while a nurse in a soft purple uniform advises them closely at home

Trusted Newborn Care

Care for your babySupport at every step

By the DekNurse nursing team

What your family may be going through

Send a request and the team contacts you to confirm before anything is scheduled.

Showing 1 of 4 services

Registered nurses, caring for you at home

Every registered nurse on the team has had their licence checked — we see the original and verify it again with the Thailand Nursing and Midwifery Council.
Every home visit is available in Bangkok and the surrounding provinces only.

What is DekNurse?

DekNurse is a registered-nurse service that cares for newborns and their families at home, for first-time parents, families getting ready before the birth, and families who have just brought their baby home from hospital. The first weeks are when advice from every direction contradicts itself, and when each caregiver in the house does things their own way. So a nurse comes to see the real situation at home and helps set out one approach that everyone can follow.

The home visits you can request right now are latch coaching by a lactation nurse · nanny assessment and coaching · caregiver training at home and Private Class for New Parents. There are also pages explaining newborn care at home · getting a home ready before the baby arrives and the newborn care knowledge library to read whenever you like. Every home visit is available in Bangkok and the surrounding provinces only (Nonthaburi, Pathum Thani, Samut Prakan, Samut Sakhon and Nakhon Pathom).

Topics the DekNurse nursing team covers: Newborn care · Breastfeeding and latch coaching · Newborn sleep and setting up a safe sleep space · Preparing first-time parents before and after the birth · Getting a home ready before the baby arrives · Training and assessing the people who care for a newborn · Infant development by age · Childhood vaccination schedules

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Frequently asked questions

What is DekNurse?

DekNurse sends registered nurses to your home in Bangkok and the surrounding provinces to help with newborn care and with your family. That covers latch coaching, assessing and training the people who care for your baby, and helping parents get ready. There is also a knowledge library for new parents, written in Thai.

What services does DekNurse offer?

Four home visits can be requested today: Latch Coaching by a Lactation Nurse · Nanny Assessment and Coaching · Caregiver Training · Private Class for New Parents. You can also request Nanny-Housekeeper Matching from the same services page. There are also pages explaining newborn care at home, getting your home ready before the baby arrives, planning the daily routine, and newborn care consultations.

Which families is DekNurse for?

First-time parents, families still expecting and getting ready before the birth, families who have just brought their baby home from hospital, households where a nanny or grandparents help with the caring, and families who want everyone in the house to look after the baby the same way.

How do we get started with DekNurse?

Start by adding @deknurse on LINE, then open the app at app.deknurse.com and sign in with the same LINE account — there is no separate sign-up. Next, start your baby's log (My Baby) to record feeds, sleep, diapers and vaccines, and share it with co-caregivers. When you need advice, ask DekNurse AI, chat with a nurse on LINE, or request a nurse home visit.

Does a nurse come to the house to teach newborn care?

Yes. Every nursing service on the DekNurse services page is a visit to your home. The nurse sees what is actually happening in your house and teaches and practises with you there. It is not advice given at a distance.

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Can you help with latching and breastfeeding?

Yes. A lactation nurse watches a real feed at your home, helps adjust your hold and the latch to reduce the pain, helps with cracked nipples and engorgement, and sets a pumping routine before you go back to work. This is teaching and practice, not treatment.

Can DekNurse assess our nanny?

Yes. A nurse observes the real care at home during an ordinary part of the day, then agrees an approach with the family and the nanny together. The aim is for everyone to care for your baby the same way — not to catch anyone out, and not to certify an individual.

Is there training for nannies and helpers?

Yes. A nurse comes to your home to teach helpers the up-to-date approach to newborn care — safe sleep positions, storing breast milk, and the signs that mean seeing a doctor — with the emphasis on doing it, not just hearing it.

Can grandparents learn newborn care too?

Yes. The training happens at home so older family members do not have to travel, and everyone can learn together in one session. It also explains why some guidance has changed since the last generation, rather than only saying what not to do.

How do we get ready before bringing our baby home?

Start with a safe sleep space, decide where you will feed and change, share out the caregiving jobs clearly before the day you come home, and know which signs mean seeing a doctor. DekNurse offers a home readiness assessment for families who want to go through it with a nurse.

Can we consult a nurse online, and what is TeleCare?

TeleCare is a voice or video consultation with the nursing team over LINE Call. It comes with Gold and Signature membership, and Gold can be bought on the membership page. For general questions, you can reach the team through the DekNurse LINE Official Account.

Which areas does DekNurse cover?

Every home visit is available in Bangkok and the surrounding provinces only — Nonthaburi, Pathum Thani, Samut Prakan, Samut Sakhon and Nakhon Pathom. The team always confirms your area from the details you send before booking.

Does requesting a home visit book it immediately?

No. Sending the form tells us you are interested. The team contacts you to confirm your area, the timing, the scope of care and the fee before any appointment is made.

Can DekNurse content replace a doctor's advice?

No. It is general information and cannot replace a diagnosis. If something about your baby does not seem right, contact a paediatrician or a hospital. In an emergency, call 1669.

From DekNurse