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Illustration: A grandmother practises holding a baby with an instructor guiding her elbow

Training for Grandparents and Helpers

Training for Grandparents and Helpers

A lot about caring for a newborn has changed since the last generation. Having everyone who cares for the baby learn together at home heads off the disagreements later. Up to three people can learn in one session, so that everyone gets to practise every skill properly.

Where to find it

Training for Grandparents and Helpers is an add-on that can only be added when you book a main package.

What this service helps with

A DekNurse nurse comes to your home so grandparents and helpers learn up-to-date newborn care together in one session, with hands-on practice and questions.

Who it is for

  • Households where grandparents do most of the caring
  • Families with a helper who should learn the same approach as the parents
  • Homes where each caregiver does things differently and the baby never settles into a rhythm

What this service helps you sort out

  • The way children were raised thirty years ago does not match current guidance
  • Raising sleep position or what goes in the cot turns into a sore point at home
  • Several caregivers, but never one occasion where they all heard the same explanation together

What it usually covers

  • Putting babies to sleep on their back, and keeping pillows and soft items out of the cot
  • Storing breast milk safely and preparing a feed
  • Core skills with real practice: holding, supporting the neck and hygiene
  • The signs that mean seeing a doctor, plus time for each person's questions

The actual scope is shaped around each family's situation and is agreed with the team before care begins.

How it works

Step 1

See the package it sits in

Training for Grandparents and Helpers is an add-on that can be added when you buy a main package. See the details on the services page.

Step 2

Message us on LINE and we'll call you back

Tell us who will be learning and what each person wants answered.

Step 3

The team confirms the details and the start date

The team confirms your area, the timing and the start date with you before any visit.

Step 4

Learn at home and agree one approach

The nurse teaches and everyone practises, up to three people per session, and the session ends with one set of agreements the whole household can follow.

Why families choose DekNurse

Taught at home, so older family members do not have to travel to a class

Explains why some guidance has changed, rather than only saying what not to do

Everyone hears the same explanation at the same time, so there is less room for different readings

Reference guidelines

Each topic the nurse looks at in this service is covered by public-health guidance. Read the originals here.

External links. DekNurse is not part of, or endorsed by, any of these organisations.

Frequently asked questions

Can grandparents join in?

This service is designed for grandparents and helpers specifically. The nurse comes to your home so older family members do not have to travel, and up to three people can learn together in one session.

How is this different from training for parents and caregivers?

The parent and caregiver training covers every role in one overview. This add-on is training at home for grandparents and helpers specifically, focused on the guidance that has changed since the last generation.

Is there a test or a certificate for the helper?

No. DekNurse does not certify individuals. What you get is hands-on practice and a shared approach for the household. If you would like the care being given right now reviewed, there is a Nanny Assessment and Coaching add-on.

Which areas do you cover?

Home visits are available in Bangkok and the inner suburbs only. The team confirms your area from the details you send before booking.

Not sure which service to start with?

Message the team on LINE with roughly what you need, and they will call you back to help choose the package that fits your family. Nothing is booked yet, and the team confirms the scope and the start date with you before any visit.

See the services and prices

Getting in touch is not a confirmed appointment. The team always confirms your area, the details and the start date with you first.